Display device not supported

Revision as of 14:52, 13 August 2017 by Mchehraz (talk | contribs) (Created page with "== Symptoms == When the app starts recording the following error message is displayed: <blockquote> The specified device interface or feature level is not supported on this s...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Revision as of 14:52, 13 August 2017 by Mchehraz (talk | contribs) (Created page with "== Symptoms == When the app starts recording the following error message is displayed: <blockquote> The specified device interface or feature level is not supported on this s...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Symptoms

When the app starts recording the following error message is displayed:

The specified device interface or feature level is not supported on this system.

If your device supports multiple display processors, run the application on the integrated GPU instead of on the discrete GPU.

This issue most likely occurs because the app does not support being run against the discrete GPU on a Microsoft Hybrid system.

Resolution

To work around this issue, run the application on the integrated GPU instead of on the discrete GPU on a Microsoft Hybrid system.

NVIDIA

  1. Right click on Desktop then click NVIDIA Control Panel
  2. Select Manage 3D Settings from the task list on the right side of the panel
  3. On the Manage 3D Settings page, select Auto from the Preferred graphics processor selector

Click Apply to apply the changes. You may be asked to restart your computer.